You've heard Lincoln is undergoing a reinvention.
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It takes a special breed of person to work in customer service, and that goes double for the automotive industry.
Following a stagnant May sales month, Ford posted a big 13.6 percent year-over year sales gain for June, totaling 194,114, and year-to-date sales are up 12.4 percent on the heels of strong sales for new cars and SUVs.
Hybrid naysayers constantly say hybrids aren't worth the extra cost because it will take years to recover the premium paid for their high-tech vehicles versus a non-hybrid equivalent.