It takes a special breed of person to work in customer service, and that goes double for the automotive industry.
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As Dodge, Cadillac, and Lincoln have figured out, you can't always get what you want.
The latest rise in gas prices is once again impacting both driving habits and vehicle purchase decisions.
"Designers are the rock stars of this industry." That was one of the very first things I was told by an industry veteran when I was just starting out.