It takes a special breed of person to work in customer service, and that goes double for the automotive industry.
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Global director of marketing, sales, and service for Lincoln, Matt VanDyke sat down with Bradford Wernle of Automotive News to talk about the new MKZ, about why it's more than two months behind on delivering the vehicle to customers.
Each week, the staff at Automotive.com scours the Web for news and updates, looking for pricing trends on specific vehicles.
Auto shows are a time for carmakers to display their hottest new models, boast about big horsepower numbers, and showcase low-to-the-floor, stylish, swoopy concept cars that have no chance of making it to production.