Both Ford and Ram have issued a recall on their trucks for separate problems; Ford for its backup lights, and Ram for a spare tire that's incorrectly labeled.
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Global director of marketing, sales, and service for Lincoln, Matt VanDyke sat down with Bradford Wernle of Automotive News to talk about the new MKZ, about why it's more than two months behind on delivering the vehicle to customers.
Despite the recent Lincoln brand shakeup, rumor has it that the Lincoln Navigator has survived to live to a next generation.
It takes a special breed of person to work in customer service, and that goes double for the automotive industry.