Safety continues to be a big selling factor for car shoppers, especially for those with families.
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Hybrid naysayers constantly say hybrids aren't worth the extra cost because it will take years to recover the premium paid for their high-tech vehicles versus a non-hybrid equivalent.
It takes a special breed of person to work in customer service, and that goes double for the automotive industry.
In 1956, the designation of the world's most expensive car belonged to Lincoln.