It takes a special breed of person to work in customer service, and that goes double for the automotive industry.
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In a last-ditch effort to save the ailing Lincoln luxury car brand, the Ford Motor Company is planning to invest $1 billion to reboot its image with new cars and revamped dealerships.
At the Detroit Auto Show, Lincoln unveiled its MKZ concept, a lightly veiled version of the next car it will introduce.
Today you may be hearing some news about a kerfuffle in the Badger State.